![]() Suppose for some reason Duolingo suspends or terminates a candidate's account and stops the use of the service, or the candidate closes the account voluntarily, no refund or exchange of any kind will be provided, including any new tests. Furthermore, no refund will be issued if a candidate cancels or fails to take the Duolingo test. If the candidate does not take the test within 21 days, the test is canceled. Within this time frame, the candidate can schedule their test at their convenience. Once the payment is made, the applicant may take the test at any time within the next 21 days.
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